Privacy Policy

Privacy Policy

Last Updated: May 27, 2026

East Coast Courier (“we,” “us,” or “our”) operates the website eastcoastcourier.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Site and the choices you have associated with that data.

We use your data to provide and improve the Site and our courier services. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

Information We Collect and How We Use It

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address, first name, last name, phone number, and postal address.
  • Shipping and billing details required to process your shipments.
  • Payment information (processed securely through third‑party payment gateways).
  • Tracking numbers and shipment history.
  • Cookies and usage data (see below).

We use this information to provide, maintain, and improve our services; to process transactions and send related information (such as shipment confirmations and invoices); to communicate with you; and to comply with legal obligations.

Usage Data & Cookies

We may also collect information on how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Service Providers & Third‑Party Processors

We may employ third‑party companies and individuals to facilitate our Site and services (“Service Providers”), to perform Site‑related services (e.g., payment processing, email delivery, data analytics), or to assist us in analyzing how our Site is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Because we offer cross‑border shipments between the United States, Canada, and Mexico, your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By submitting your information, you agree to that transfer.

Legal Requirements & Cross‑Border Compliance

East Coast Courier complies with applicable privacy laws in the United States, Canada (PIPEDA), and Mexico. To the extent that Mexican privacy laws apply, we will abide by the additional Mexico‑specific provisions regarding data access, cancellation, and objection, and we will respond to complete requests within the timeframes required by law[reference:1]. Similarly, we respect Canadian privacy principles and maintain our data handling practices accordingly.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights & Choices

Depending on your location, you may have certain rights regarding your Personal Data, including the right to access, correct, update, or request deletion of your personal information. If you are a resident of California, you have additional rights under the CCPA. To exercise any of these rights, please contact us at privacy@eastcoastcourier.com.

Children’s Privacy

Our Site does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@eastcoastcourier.com
  • By visiting the Contact page on our website.
  • By mail: East Coast Courier, 105 Hyatt Ave, Newark, NJ 07105, USA